Bet Game Terms and Conditions — Rules That Apply to All Pakistan Accounts

These Terms and Conditions ("Terms") form the complete legal agreement between you and Bet Game (operated at betgame-jit.com). By creating an account, making a deposit, placing a bet or using any feature on the Bet Game platform, you are confirming that you have read, understood and agreed to everything set out in these Terms.

We have written these Terms to be as clear as possible. If you are ever unsure about something, the Bet Game support team is available 24/7 via live chat, WhatsApp and email to explain anything you need clarified before you proceed. Do not simply assume — ask. The support team is genuinely helpful and would rather answer your question than have a misunderstanding cause a problem later.

These Terms apply to Pakistani users and are written in English to ensure clarity. They cover your account, your use of sports betting features, casino and slots games, all deposit and withdrawal processes, bonus and promotional offers, and the responsible gaming tools available on Bet Game.

By accessing the Bet Game platform, registering an account or using any of our services, you confirm that you have read and accepted these Terms in full. If you do not agree with any part of these Terms, you must not use the Bet Game platform.

These Terms constitute a legally binding agreement. They apply continuously for as long as you hold a Bet Game account or access our services in any form. The Terms take effect from the moment you complete the registration process and create a Bet Game account.

These Terms should be read alongside the Bet Game Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement governing your account.

To place bets or play games on Bet Game, you must hold a registered account. Registering is free. The following rules apply to all registration and account holding:

• Age requirement: You must be at least 18 years of age to register a Bet Game account. By registering, you confirm that you meet this requirement. Bet Game will request identity verification documents whenever age verification is required, and accounts found to belong to minors will be closed immediately with all funds handled appropriately.
• One account per person: Each individual may hold only one Bet Game account. Operating multiple accounts — including using a family member's account alongside your own — is strictly prohibited and may result in account closure and forfeiture of balances accumulated through the additional accounts.
• Accurate information: All information provided at registration must be accurate, complete and up to date. This includes your full legal name, date of birth, contact number and payment details. Providing false information is a breach of these Terms.
• Verification: Bet Game reserves the right to request identity verification documents at any stage of your account's life. This includes CNIC, proof of address, and confirmation of payment method ownership. Accounts where verification cannot be completed may have withdrawals suspended until the process is concluded.
• Pakistani residents: Bet Game's services are provided to users in Pakistan. You are responsible for ensuring that using the platform is compliant with any local laws applicable to you.

You are fully responsible for maintaining the confidentiality of your Bet Game account login credentials — your username and password. All activity conducted through your account is your responsibility, regardless of whether you personally carried out that activity.

To keep your Bet Game account secure, we strongly recommend the following:

• Use a strong, unique password that you do not use for any other online service.
• Enable two-factor authentication if available on your account.
• Never log in from shared devices or public internet connections without logging out fully afterwards.
• Contact Bet Game support immediately if you believe your account has been accessed without your authorisation.

Bet Game will take all reasonable measures to protect your account from unauthorised access. If we detect suspicious activity on your account, we may temporarily suspend it and contact you to verify your identity before restoring access.

All deposits to your Bet Game account are held and processed in Pakistani Rupees (PKR). No currency conversion is applied at any point. The following payment methods are accepted:

You may only deposit funds from payment accounts that are registered in your own name. Deposits from third-party accounts — family members, friends or any other person — are not permitted and may result in account suspension and return of funds.

Deposits made to your Bet Game account are for entertainment purposes only. By depositing, you confirm that the funds belong to you and have been obtained lawfully. Bet Game reserves the right to request source-of-funds documentation for large deposits as part of our anti-money-laundering obligations.

You may withdraw your available PKR balance at any time, subject to the following conditions:

• Your account must have passed identity verification before any withdrawal above Rs 10,000 can be processed.
• Withdrawals must be made to the same payment method used for your deposit, wherever technically possible. This is a standard anti-fraud measure.
• Standard withdrawal requests to Easypaisa and JazzCash are processed on the same day they are submitted, typically within a few hours during business hours.
• Withdrawals involving bonus funds are subject to the wagering requirements detailed in Section 6 before they can be released for withdrawal.
• The minimum withdrawal amount on Bet Game is Rs 500 for mobile wallet methods and Rs 1,000 for bank transfers.
• For jackpot wins above Rs 500,000, Bet Game will contact you directly to complete enhanced verification before processing the payment. This is standard practice for large prize amounts.

Bet Game offers various bonuses and promotional offers to both new and existing players. The following general terms apply to all promotions unless a specific promotion's terms state otherwise:

• Wagering requirements: All bonus credits, free bets and promotional awards carry a wagering requirement, which is the amount you must wager before bonus-derived winnings can be converted to withdrawable balance. The wagering requirement for each promotion is clearly stated at the time the offer is presented.
• Expiry: All bonuses have an expiry period. If the wagering requirement is not met before the expiry date, the bonus amount and any associated winnings are forfeited. Expiry dates are stated in the individual promotion terms.
• One bonus per account: Promotional bonuses are limited to one active bonus per account at a time unless explicitly stated otherwise. Welcome bonuses apply to first-time depositors only and cannot be claimed more than once per person, household or device.
• Eligible markets: Some bonuses are restricted to specific sports, games or bet types. The eligible markets for each promotion are listed in the offer details. Bets placed on ineligible markets while using bonus funds may not count toward wagering requirements.
• Non-transferable: Bonus credits and free bets cannot be transferred between accounts, sold or exchanged in any way.
• Abuse: Bet Game reserves the right to withhold or reclaim bonuses where we have reasonable grounds to believe they have been claimed in bad faith, through exploitation of technical errors, or via coordinated activity with other accounts designed to extract value from promotions.

The following rules apply to all sports bets placed on the Bet Game platform, covering cricket, football, PSL, virtual sports and all other sporting competitions:

• Bet acceptance: All bets are accepted at the odds displayed at the time of placement. Once confirmed, bets cannot be cancelled by the player unless a Cash Out option is available and exercised before the event concludes.
• Postponed and abandoned matches: If a match is postponed before it starts, all pre-match bets are voided and stakes returned to your PKR balance within 24 hours. For abandoned matches, settlement depends on how much of the event was played and the applicable competition rules, as detailed in the full sports betting rules document.
• Obvious errors: If odds are published due to a technical error or human error at clearly incorrect prices, Bet Game reserves the right to void bets placed at those erroneous odds and return stakes to accounts.
• Maximum winnings: Bet Game applies maximum single-bet and accumulator winnings limits, which vary by sport and competition. These limits are displayed in the bet slip before you confirm your wager.
• Live/in-play betting: In-play bets are subject to the same general rules as pre-match bets with the additional note that connection delays can affect the price you receive. Bet Game reserves the right to void in-play bets accepted after the relevant event has already concluded if a data feed delay caused the bet to be accepted after the fact.
• Accumulators: In an accumulator, all selections must win for the bet to return a profit. One losing selection voids the entire accumulator unless an Each Way option applies. Void selections are treated as non-runners and the accumulator continues with remaining selections at reduced odds.

All casino and slots games available on Bet Game use certified Random Number Generator (RNG) technology audited by independent testing laboratories. Outcomes are genuinely random and cannot be predicted or manipulated.

• Game rules: Each game has its own specific rules, paytable and RTP percentage displayed within the game interface. Players are responsible for reading and understanding game rules before wagering.
• Jackpot games: Progressive jackpot prizes are funded by a percentage of each qualifying stake placed across all eligible games. Jackpot wins are credited to your PKR balance upon settlement. For jackpot wins above Rs 500,000, additional verification may be required as set out in Section 5.
• Disconnection during play: If your connection drops during a game round, the round will complete automatically on the server side. Your result and balance will reflect the completed round when you reconnect. Disconnection does not void an in-progress game round.
• Malfunctions: In the event of a confirmed game malfunction, Bet Game reserves the right to void the affected game round and return stakes. A malfunction voids all pays and results from the affected round.

The following activities are strictly prohibited on the Bet Game platform and will result in account suspension, forfeiture of balances and potential reporting to relevant authorities:

• Opening or operating more than one Bet Game account per person.
• Providing false or misleading identity information at any stage.
• Using the platform if you are under 18 years of age.
• Using any automated software, bots, scripts or artificial intelligence tools to place bets or interact with Bet Game in ways not permitted by the platform.
• Exploiting software errors, display errors or pricing errors for financial gain.
• Engaging in matched betting, bonus abuse, arbitrage or any coordinated strategy designed to extract value from bonuses or promotions in ways inconsistent with normal recreational play.
• Money laundering or using Bet Game to process funds obtained through illegal means.
• Attempting to reverse-engineer, copy or compromise the security of Bet Game's software or infrastructure.
• Harassing, threatening or abusing Bet Game staff or other players in any communication channel.

Bet Game reserves the right to suspend or permanently close any account at its discretion, with or without advance notice, in the following circumstances:

• Any confirmed breach of these Terms.
• Failure to complete required identity verification within a reasonable timeframe.
• Account inactivity for a period of 12 consecutive months. Prior to deducting inactivity fees, Bet Game will notify you by email to give you the opportunity to reactivate.
• Self-exclusion request submitted by the account holder through the Responsible Gaming settings or by contacting support.
• Where required by applicable legal obligations.

If your account is closed for a reason other than a Terms breach, your available PKR balance (less any applicable deductions) will be returned to you via your registered payment method. If the account is closed due to a confirmed Terms breach, Bet Game reserves the right to withhold balances pending investigation.

You may request the voluntary closure of your Bet Game account at any time by contacting customer support. Voluntary closure requests are processed within 24 hours and your remaining balance returned within the standard withdrawal timeframe.

Bet Game is committed to promoting responsible gambling practices. Gambling is intended to be an enjoyable form of entertainment. It should never be treated as a source of income or a way to recover financial losses.

The following responsible gaming tools are available to every Bet Game account holder:

• Deposit limits: Set daily, weekly or monthly caps on how much you can deposit. These limits take effect immediately when you set them and can only be increased after a 24-hour cooling-off period.
• Session time alerts: Receive a notification after a chosen session duration reminding you to take a break.
• Cool-off period: Take a break from betting for a period you choose — from 24 hours to 6 months. During a cool-off period your account remains open but wagering is disabled.
• Self-exclusion: Permanently exclude yourself from the Bet Game platform. Self-exclusion is irreversible for the duration of the exclusion period chosen. Contact support to activate this or use the self-exclusion option in your account settings.

If you are concerned that your gambling may be causing harm, we encourage you to use these tools before the problem escalates. The Bet Game support team is available 24/7 to assist with any responsible gaming queries without judgement. Please visit our Responsible Gaming page for the full guidance and resources.

Bet Game provides its platform on an "as available" basis. While we make every effort to maintain uninterrupted access and accurate data, we cannot guarantee that the platform will be free from technical issues, data feed errors or connectivity problems at all times.

• Bet Game is not liable for losses incurred due to technical failures, internet connection issues on the player's side, or delays in odds updates caused by third-party data providers.
• Bet Game is not liable for losses arising from bets placed based on information from sources outside the Bet Game platform.
• Our total liability to you in connection with any dispute relating to your account is limited to the total deposits you have made to that account in the preceding 30 days.
• Nothing in these Terms limits Bet Game's liability for fraud, gross negligence or any other liability that cannot be excluded by law.

Bet Game collects, stores and processes personal data in accordance with our Privacy Policy. By creating an account, you consent to the collection and use of your personal data as described in that policy.

Key points regarding your data on Bet Game:

• We collect only the information necessary to operate your account, process transactions, verify your identity and comply with legal obligations.
• Your data is never sold to third parties for marketing purposes.
• Payment information is encrypted using 256-bit SSL and is never stored in plain text on our servers.
• You have the right to request access to the personal data we hold about you at any time by contacting support@betgame-jit.com.

Full details of how Bet Game handles your personal information are available in our Privacy Policy.

Bet Game reserves the right to update or amend these Terms at any time. When material changes are made, we will notify registered account holders by email at least 7 days before the changes take effect, unless the change is required urgently for legal or regulatory reasons.

The most current version of these Terms is always available at betgame-jit.com/terms-conditions. The date of the last update is shown at the top of this page. If you continue using Bet Game after an amendment takes effect, you are confirming acceptance of the revised Terms.

If you have a question about these Terms, a complaint about your account or a dispute regarding a settlement, please contact Bet Game through the following channels:

• Email: support@betgame-jit.com (responses within 24 hours)
• Live chat: Available 24/7 on the Bet Game platform — usually under 2 minutes for a response
• WhatsApp and Telegram: 24/7 — details available in your account settings

For bet-related disputes, please submit your complaint within 30 days of the relevant event or transaction. Complaints submitted after this period may not be investigated. Bet Game aims to resolve all complaints within 7 working days of receipt.

These Terms are governed by and construed in accordance with applicable laws. Any unresolved dispute will be referred to independent arbitration as the preferred resolution mechanism ahead of formal legal proceedings.